Privacy Policy of Personal Data

  1. GENERAL TERMS

This privacy policy sets out how the company under the name «ZOIA MANAGEMENT GREECE Μ.Ι.Κ.Ε.», with registered office at 18 Omirou str, 10672 Athens, Greece, hereinafter “the Company“, collects, uses and process the personal data of visitors/users of its website “www.zoia.com”. Having the highest principle of protection of privacy and personal data, the Company is compliant with the requirements of General Data Protection Regulation EU/2016/679 and current national legislation, Law 4624/2019. With this text, the Company, as the Controller of the personal data, which extracted from its website, informs the visitors/users, with all the necessary information regarding the processing of their data and the practice of their rights. The use of the website “www.zoia.com”, means that you have read and accept this Privacy Policy of your personal data.

 

  1. CATEGORIES OF DATA WE COLLECT

The processing of your personal data concerns information such as:

  • Data related to the contact form you fill in such as, full name, e-mail, and the reason of contact.
  • Data related to your subscription to newsletter such as e-mail
  • Data related to your browsing of this website, such as the user’s Internet Protocol (IP) address and the user’s type of browser.

Please note that we do not address minors and do not collect their personal information. However, since it is impossible to crosscheck and verify the age of the users of our website, the Company asks the parents/guardians of minors, in case they become aware of any unauthorized data disclosure on behalf of minors, to immediately notify the Company, in order to take the necessary protective measures, such as the immediate deletion of this data.

 

  1. PURPOSE OF DATA PROCESSING

We process your personal data for one or more of the following professional or commercial reasons:

  • For identification purposes in order to communicate with you,
  • For the management of your online submitted comment inquiry, request or expression of interest in relation to our provided services,
  • For your information regarding our services, for which you have previously expressed an interest,
  • For the accurate and more efficient operation and management of our website,
  • In order to investigate and resolve technical issues in the context of the provision of our services (e.g. coding errors),
  • For security purposes or to investigate possible fraud or other violations of the Terms of Use of our website or this Policy,
  • To conduct studies and research in order to evaluate and improve our services or to develop new services,
  • To investigate the degree of satisfaction from the service offered and the services of the Company and/or your further needs or wishes,
  • To understand how you use and interact with the content of our website, through the use of cookies (Performance, analysis and research Cookies),
  • To improve our services offered through our website, in order to meet your personal needs and choices also using location data (Functionality Cookies),
  • To improve and measure the effectiveness and deliverability of our advertisements appearing in third party websites, to display advertisements related to our offers and services as well as to send updates via newsletters (Advertising and Marketing Cookies).

In any case, the Company may process your data for purposes of compliance with the obligations imposed by the currently applicable legal and regulatory framework and the supervising authorities, as well as with the decisions of competent Authorities or Courts.

 

  1. LEGALITY OF DATA PROCESSING

The legitimation of data processing is based on the following relevant provisions of the General Data Protection Regulation (GDPR) ΕU 679/2016 and the processing takes place only in case:

  1. a) the data subject has given his/her complicit consent to the processing of his or her personal data and/or
  2. b) the processing is necessary for the performance of a contract and/or
  3. c) the processing is necessary for the compliance of the Company with one of its legal obligations and/or
  4. d) the processing is necessary for the purposes of the legitimate interests of the Company.

 

  1. DISCLOSURE OF DATA

Your personal data is not disclosed or transferred in any case to third parties except with your written permission or in case of law enforcement. Exceptions are cases in which, in order to fulfill our contractual and legal obligations, your personal data may be provided to our external partners (eg cloud service providers, information systems, property management service providers, accounting services). The above external partners are bound by contractual confidentiality clauses and compliance with processing standards, in order to ensure sufficient assurances for the implementation of appropriate technical and organizational measures to protect your personal data.

The Company, reserves the right to disclose and/or transfer personal data to a third party to whom it may transfer or merge parts of its business or assets. In the event of a change in our business, the new owners will have the right to use your personal data in the same way as set out in this Policy.

Where in the course of its lawful activities there is a need to transfer personal data outside the EU, the Company will select the appropriate legal transfer mechanisms in full compliance with the Regulation and Existing Legislation and will inform the data subjects accordingly.

 

  1. DATA RETENTION PERIOD

Users’ personal data are collected and kept for a predetermined and limited period of time, depending on the purpose of processing, after which the data are deleted from the Company’s files. When the processing is imposed as an obligation by provisions of the applicable legal framework or a specific retention period is foreseen, your personal data will be stored for as long as the relevant provisions require. The personal data of users that are processed upon consent are kept until the consent is revoked, without this revocation affecting the legality of the processing until then.

  1. YOUR RIGHTS

According to the General Data Protection Regulation EU 679/2016, you have the following rights in terms of your personal data, which you could practice by contacting the Company, through the following contact/correspondence details and request the following:

  1. a) the right to request access to your Personal Data,
  2. b) the right to correct inaccurate data concerning you,
  3. c) the deletion of data concerning you, to the extent that these are no longer necessary in relation to the purposes for which they are collected or when there is no longer any legalization to be processed and if such action is not contrary to legal obligation, for reasons of public interest, or on the basis of legal claims,
  4. d) the limitation of the processing of your data, if it is based either on the questioning of the accuracy of the data, or on the exercise of legal claims, or on objections to the processing,
  5. e) the portability of data concerning you, i.e. the transmission of this data to another Controller. This action may be taken if the processing is based on your consent and is carried out by automated means, without prejudice that the processing is not based on the performance of a duty in the public interest or the exercise of official authority entrusted to the Data Controller,
  6. f) the exercise of the right to object to the processing of your data, which is based on the performance of a duty in the public interest or on a legitimate interest pursued by the Data Controller, unless the latter demonstrates compelling and legitimate reasons to the contrary,
  7. g) the withdrawal your consent, provided that your data is processed on the basis of your explicit consent.

In case it is necessary for your identity to be confirmed for the above requests, you may be asked to provide documentary evidence. Once the legality of the request has been verified, the Company shall respond within the period of one (1) month provided by the law, after the receipt of your request and provide you with relevant information. Finally, you reserve the right to file a complaint to the competent Supervisory Authority (Hellenic Data Protection Authority) through the website: www.dpa.gr.

Keep in mind that our response to your aforementioned request is provided free of charge. However, if your requests is obviously inadmissible, excessive or repeated, we may charge a reasonable fee, after notifying you in advance or refuse to respond to your request.

 

  1. COOKIES POLICY

This website may use cookies in order to facilitate its use and smooth operation. Cookies are small sets of data stored on electronic devices, which have access to the internet, allowing the website to operate smoothly and without technical anomalies, as well as to “remember” browsing actions and offer more convenient use. Cookies cannot be used by themselves to reveal to us information about your identity. Once you have agreed to their use, they will analyze your web browsing and let you know about websites you have visited. Cookies help us to analyze data related to website traffic and to improve our website, in order to adapt it to the needs of visitors/users. Always, you reserve the option not to accept cookies or to make appropriate settings in your browser in order to reject them. However, you should be aware that such an action may prevent you from taking full advantage of the website.

Below  be mentioned the different types of cookies that can be used on our website.

  • Strictly Necessary Cookies

These are “first party cookies” that are used by us exclusively for the proper function of our website. They allow you to browse and use their features, e.g. access to secure areas, etc. also providing you protection from malicious activity. All your preferences and settings (e.g. language and country, log-in information, browser and plug-in settings) that are stored in these cookies, are reproduced in our website and cannot determine your personal identity. Without them, many applications of our website cannot function efficiently.

  • Functionality Cookies

These are cookies that enable our website to “remember” the user’s preferences, in order to provide improved and customized features. Furthermore, they may be used, when the user selects one of the features of our website, e.g. to “share” the content or a video of our website in social networks.

  • Performance, analysis and research Cookies

These are cookies that aim to improve the attractiveness, the content and the functionality of the websites. For example, we can determine the frequency of traffic, the information such as the number of persons visiting the Website and individual webpages, as well as the number of persons that go back to such websites, the keywords used in the search field, the location of the user, i.e. the country, the area and, as appropriate, the city or the municipality of access, etc. Furthermore, they track the pages you visit, the time you stay on them as well as the points where you express your interest.

  • Advertising and Marketing Cookies

These are cookies that enable us to receive information regarding the interest that the user has expressed in any of our advertised services. These cookies are used to display personalised advertisements, based on the preferences you expressed in one of our services. Furthermore, for the customization of the content and the advertisements of our website, the provision of social network media features and for traffic analysis, we use tools (including but not limited to Google Analytics, Google AdWords, Facebook pixel, etc.). Furthermore, keep in mind that in the context of this purpose we may share information about the manner you use our website with third party social media, advertising and analytics providers, who may combine with other information you have provided to them or was collected, in the context of the use of their services.

 

  1. DATA SECURITY 

Given the risks of varying severity and severity of the rights and freedoms of individuals, we take appropriate technical and organizational protection measures to prevent the unintentional loss, alteration, disclosure and use or access of your personal data in an unauthorized manner. Access to your personal data is restricted to only those employees and/or associates who are required to perform their duties. The above persons process your data exclusively in accordance with the instructions of the Data Controller (the Company) and undertake to comply with the relevant terms of confidentiality. In addition, procedures are in place to deal with any possible breach of personal data and in this case the concerned individual and/or any competent authority will be notified, when deemed necessary in accordance with the applicable legal and regulatory framework.

However, it is your responsibility to ensure that the equipment (e.g. personal computer, software, telecommunication equipment) that you use is sufficiently secure and protected from malware (e.g. viruses). You should be aware that, by not using sufficient security measures (e.g. secure settings in your browser, updated malware protection software, avoidance of use of software and hardware of dubious provenance, etc.), entails the risk that your data, as well as the passwords you use, may be disclosed to non-authorized third parties.

 

  1. LINKS TO OTHER WEBSITES

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links and leave our website, you should note that we do not have any responsibility. Therefore, we cannot be responsible for the protection and confidentiality of any information you provide during your visit to other websites, where you should review their respective Privacy Policy.

 

  1. PRIVACY POLICY UPDATES

This Privacy Policy may be updated from time to time, subject to changes in the applicable legal framework, in order to fully comply with its requirements. It is recommended that you check this Policy frequently, so that you are informed in a timely manner of any changes that will take effect upon their posting on the Company’s website. The use of our Website or any of our products and services, after the occurrence of any changes, considered an acceptance of the revised Privacy Policy.

 

  1. CONTACT INFORMATION  

For any clarification regarding this Policy or for the exercise of your rights you can contact us via the e-mail address: info@zoia.com or by sending a letter to the address 18 Omirou str, Athens, Greece, Postal Code 10672.